REGULATION DETERMINING POLICY OF ENTREPRENEUR N.YU. SENCHENKO CONCERNING PROCESSING OF PERSONAL DATA
General
1. This Regulation (hereinafter the "Regulation") is an internal document that defines the policy of the Individual Entrepreneur Nikita Yuryevich Senchenko (hereinafter - "IE N.Yu.Senchenko " or "Operator"), OGRNIP: 317910200104402, in relation to the processing of personal data and the implementation of requirements on protection of personal data.
2. This Regulation is developed in accordance with Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006 (hereinafter the "Law FZ-152") in order to ensure protection of human and civil rights and freedoms when processing personal data, including protection of the rights to privacy, personal and family secrets.
3. This Regulation defines the procedure for processing personal data and measures to comply with the requirements of the law related to the protection of personal data.
4. The basic definitions used in this Regulation:
1) Personal data - any information relating directly or indirectly to a specific or identifiable individual (the owner of personal data).
2) The Operator is IE N.Yu.Senchenko, organizing and/or processing personal data, independently or together with other persons, as well as determining the purposes of processing personal data, the composition of personal data to be processed, and actions (operations) performed with personal data.
3) Processing of personal data is any action (operation) or a set of actions (operations) performed with personal data, with using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction , use, transfer (distribution, provision, access), depersonalization, blocking, deletion and destruction of personal data;
4) Automated processing of personal data is the processing of personal data using computer technology;
5) Dissemination of personal data is any action aimed at disclosing personal data to an indefinite circle of persons;
6) Provision of personal data is any action aimed at disclosing personal data to a certain person or a certain circle of persons;
7) Blocking of personal data is a temporary suspension of the processing of personal data (except in cases where suspension in processing is necessary to clarify personal data);
8) Destruction of personal data is any action resulting in impossibility to restore the content of personal data in the personal data information system and (or) action as a result of which material carriers with personal data are destroyed;
9) Depersonalization of personal data is any action as a result of which it becomes impossible to determine ownership of personal data to a specific personal data owner without using additional information;
10) Personal data information system is a set of personal data contained in databases and providing information processing technologies and technical means;
Purposes of Processing Personal Data
5. Processing of any personal data shall be done for the following purposes:
1) Maintenance of office work and document circulation in the economic and entrepreneurial activities provided by IE N.Yu. Senchenko.
2) Provision of office work and document flow in preparation and maintenance of personnel documentation, business accounting and tax accounting.
3) Compliance with requirements of labor, tax, migration, civil and other legislation.
4) Organization and conducting of advertising and marketing activities related to economic and entrepreneurial activities IE N.Yu. Senchenko .
5) Formation and maintenance of the client base and archive maintained by IE N. Yu. Senchenko.
6) Conclusion and execution of civil obligations, including through third parties and their websites.
7) Conclusion and execution of civil obligations through the website of IE N.Yu. Senchenko: _______________________
8) Booking hotel rooms (apartments), including through the website of IE N.Yu. Senchenko: _______________________.
9) Provision of services to personal data owners.
10) Promotion of services by making direct contacts with personal data owners with using various means of communication (by phone, e-mail, mailing lists, social networks on the Internet, etc.).
11) Any other purposes not contradicting the current legislation.
Composition of Personal Data to Be Processed
6. The following personal data are subject to processing:
1) Personal data of IE N.Yu. Senchenko employees, who are in labor relations with him.
2) Personal data of any individuals being in contractual civil and other relations with IE N.Yu. Senchenko, including, but not limited to:
- Individuals who have lived and are living in the Pushkin House Hotel;
- Individuals making reservations for rooms (apartments) in the Pushkin House Hotel;
- Participants in competitions, surveys and other promotions;
- Any other individuals.
7. Personal data shall include any information that identifies a person, including the name, date of birth, email address, telephone number and postal address. IE N.Yu. Senchenko does not collect personal data of personal data subjects (name, email or postal addresses), unless personal data owners provide their data themselves. By filling out the form on the website or requesting additional information, the personal data owner consents to the use of his personal data.
8. Any transfer of login data to the Operator's website, or a login to social sites of third parties or web-sites such as Facebook, Instagram, Vkontakte, Odnoklassniki or Twitter requires the user's consent. If any social network plug-in is available on the website, the Internet browser of the personal data owner will automatically contact the social network server. Thus, the social network will receive information that the browser of the personal data owner requested the corresponding page on the web-site, even if the personal data owner does not have a profile on the corresponding social network or did not actually interact with the plugin, for example, he did not click the "Like" button. If the personal data owner is a user of a social network and is logged into his account, the social network can automatically remember the credentials. If the data owner has used any plug-in, for example, he clicked the "Like" button; the corresponding information shall be sent directly to the social network and stored there. The plug-ins "Publish", "Share" and "Tell friends" on the web-sites operate under the same principle.
IE N.Yu.Senchenko cannot influence the nature and volume of such information that could be transferred to the social network, as well as its subsequent use.
9. Automatically stored (technical) information when you visit the web-site / Use of Cookies / Google Analytics: cookies are used to make the site easier to use. They are small data elements that are stored on your computer's hard drive by your browser and are necessary to use the website of IE N.Yu.Senchenko. The cookies that are used do not save any personal data.
10. The data owner shall provide IE N.Yu. Senchenko with a consent to implementation of advertising and information mailing about discounts, promotions, new offers, etc. using various means of communication, including, but not limited to: mailing list, e-mail, telephone, Internet, social networks, etc. The frequency of such mailings shall be determined by IE N.Yu. Senchenko at its discretion, unilaterally. The guest shall be entitled to refuse to receive any advertising and other information without explaining the reasons for such refusal. If the guest does not want to receive the specified mailings, he must unsubscribe from the mailing list using the "Unsubscribe from mailing list" function, following the link contained in the mailing letter. Service messages informing the guest about booking of the services and stages of processing his requests are for informational purposes only, they inform about procedure for executing the request, they are not advertising mailings, they are sent automatically and cannot be rejected by the guest.
11. IE N.Yu. Senchenko shall store, use or transmit personal data (name, email or postal addresses) for the time required in each individual case. At the request of any guest, IE N.Yu. Senchenko shall inform what personal data of the guest was collected, if any. The guest has the right to demand any partial or complete deletion of his data at any time by sending a message to the e-mail indicated on the web-site. IE N.Yu. Senchenko shall be obliged to fulfill such requirement if it does not contradict the legislation of the Russian Federation.
Actions (Operations) Performed with Personal Data
12. Personal data processing made by IE N.Yu. Senchenko is based on the observance of the following principles and rules:
1) The processing of personal data must be carried out on a legal and fair basis.
2) The processing of personal data should be limited to the achievement of specific, predetermined and legitimate goals. Processing of personal data that is incompatible with the purposes of collecting personal data is not allowed.
3) It is not allowed to combine any databases containing personal data, which processing should be carried out for purposes incompatible with each other.
4) Only personal data that meet the purposes of their processing is subject to processing.
5) Content and volume of processed personal data must comply with the stated processing objectives. The processed personal data should not be redundant in relation to the stated purposes of their processing.
6) When processing personal data, the accuracy of personal data, their sufficiency, and, if necessary, relevance in relation to the purposes of processing personal data must be ensured.
The Operator must take the necessary measures, or ensure they are taken, to remove or clarify any incomplete or inaccurate data.
7) Storage of personal data should be carried out in a form that makes it possible to determine the personal data owner for the period no longer than the purpose of processing such personal data requires, if the storage period of such personal data is not established by the federal law, an agreement to which the subject of personal data is a party, a beneficiary or a guarantor. The processed personal data shall be subject to destruction or depersonalization upon achievement of the processing goals or in case of loss of the need to achieve those goals, unless otherwise provided by the federal law.
13. The processing of personal data must be carried out in compliance with the principles and rules provided for by this Regulation and the current legislation. The processing of personal data is allowed in the following cases:
1) Processing of personal data is carried out with the consent of the personal data owner to the processing of his personal data;
2) Processing of personal data is necessary to achieve any goals provided for by an international treaty of the Russian Federation or by law, for the implementation and performance of the functions, powers and obligations imposed by the legislation of the Russian Federation on the operator;
3) Processing of personal data is necessary for execution of any judicial act, an act of another authority or official, which is subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings;
4) Processing of personal data is necessary for performance of an agreement to which the personal data owner is a party or a beneficiary or a guarantor, as well as for concluding an agreement on the initiative of the subject of personal data or an agreement under which the subject of personal data will be the beneficiary or guarantor;
5) Processing of personal data is necessary to protect the life, health or other vital interests of the subject of personal data, where it is impossible to obtain the consent of the personal data owner;
6) Processing of personal data is necessary to exercise the rights and legitimate interests of the Operator or third parties, or to achieve any socially significant goals, provided that it does not violate the rights and freedoms of the personal data owner;
7) Processing of personal data is carried out for any statistical or other research purposes, with the exception of the purposes specified in Article 15 of the Federal Law-152, subject to mandatory depersonalization of such personal data;
8) Processing is carried out of the personal data, access to which by an unlimited number of persons has been provided by the personal data owner or at the personal data owner’s request;
9) Processing of personal data which are subject to publication or mandatory disclosure in accordance with the federal law.
14. The Operator shall be entitled to entrust the processing of personal data to any other person with the consent of the personal data owner, unless otherwise provided by the federal law, on the basis of an agreement concluded with such a person. The person who will process any personal data on behalf of the Operator shall be obliged to comply with the principles and rules for the processing of personal data provided for by this Regulation and by the law. The instructions of the Operator shall contain a list of actions (operations) with personal data that will be performed by the person processing personal data, and the purposes of such processing, the obligation of such a person to maintain the confidentiality of personal data and ensure the security of personal data during their processing should be established, as well as the requirements for protection of processed personal data in accordance with Article 19 of the Federal Law-152 should be specified.
15. The person who will process personal data on behalf of the Operator is not obliged to obtain the consent of the personal data owner to process his personal data.
16. In the event when the Operator has entrusted processing of personal data to other person, the Operator shall bear responsibility to the personal data owner for any actions of such person. The person who processes any personal data on behalf of the Operator shall be responsible to the Operator.
17. The Operator who has gained access to personal data shall be obliged not to disclose them to any third parties and not to distribute the personal data without the consent of the personal data owner, unless otherwise provided by the federal law.
Rights of Personal Data Owners
18. The right of the personal data owner to access to his personal data:
1) The personal data owner has the right to receive the information specified in part 7 of this clause, with the exception of the cases provided for in part 8 of this clause. The personal data owner shall be entitled to demand from the Operator clarification of his personal data, their blocking or destruction if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as to take any legal measures to protect the personal data owner’s rights.
2) The information specified in part 7 of this clause must be provided to the owner of personal data by the Operator in an accessible form, and they must not contain any personal data relating to any other personal data owners, unless there are any legal grounds for disclosing such personal data.
3) The information specified in part 7 of this clause is provided to the owner of personal data or his representative by the Operator when contacting or when receiving a request from the owner of personal data or his representative. Such a request must contain the number of the main identity document of the owner of personal data or his representative, information about the date of issue of the said document and the issuing authority, information confirming the participation of the owner of personal data in relations with the Operator (contract number, date of conclusion of the contract, conventional verbal designation and (or) other information), or information that otherwise confirms the fact of personal data processing by the Operator, and a signature of the owner of the personal data or his representative. Such request can be sent in the form of an electronic document and may be signed with an electronic signature in accordance with the legislation of the Russian Federation.
4) In the event when the information specified in part 7 of this clause, as well as the processed personal data have been provided to the owner of personal data at his request, the owner of personal data shall have the right to contact the Operator again or to send a repeated request to the Operator in order to obtain the information specified in part 7 of this clause, and to familiarize with such personal data not earlier than thirty days after the initial application or sending of the initial request, unless any shorter period is established by the federal law, a regulatory legal act adopted in accordance with it or established in the agreement to which the owner of personal data is a party or a beneficiary, or a guarantor.
5) The owner of personal data shall be entitled to re-contact the Operator or to send a repeated request in order to obtain the information specified in part 7 of this clause, as well as in order to familiarize himself with the processed personal data
before the expiration of the period specified in part 4 of this clause, in the event when such information and (or) the processed personal data have not been provided to the owner for review in full after the owner’s initial request. Such repeated request must contain a justification for sending the repeated request along with the information specified in part 3 of this clause.
6) The Operator shall be entitled to refuse the owner of personal data to fulfill the owner’s repeated request which does not meet the conditions provided for in parts 4 and 5 of this clause.
Such a refusal must be motivated. The Operator shall be responsible for providing the reason for such refusal to fulfill the repeated request.
7) The owner of personal data has the right to receive information regarding the processing of his personal data, including but not limited to:
a) Confirmation of the fact of personal data processing by the Operator;
b) The legal grounds and purposes of the owner’s personal data processing;
c) The purposes and methods of processing personal data used by the Operator;
d) Name and location of the Operator, information about persons (with the exception of the Operator's employees) who have access to personal data or to whom personal data may be disclosed on the basis of an agreement with the Operator or on the basis of the federal law;
e) Processed personal data related to the respective owner of personal data, the source of their receipt, unless another procedure for the provision of such data is envisaged by federal law;
f) Time terms for processing of the owner’s personal data, including the terms of their storage;
g) The procedure for exercising the rights provided for by this Regulation by the owner of personal data;
h) Name or surname, first name, patronymic and address of the person who processes the owner’s personal data on behalf of the Operator, if such processing has been entrusted or will be entrusted to such a person;
i) Other information provided for by the federal law.
The right of the owner of personal data to access to his personal data may be limited in accordance with the federal laws.
19. The rights of owners of personal data when processing their personal data in order to promote goods, works, services on the market, as well as for the purposes of political campaigning:
1) The processing of any personal data in order to promote any goods, works, services on the market by making direct contacts with a potential consumer with using means of communication shall be allowed only subject to a prior consent of the owner of the personal data. Such processing of personal data shall berecognized as carried out without a prior consent of the owner of personal data, unless the Operator proves that such consent has been obtained.
2) At the request of the owner of personal data, the Operator shall be obliged to immediately stop processing the owner’s personal data specified in part 1 of this Clause.
20. Rights of owners of personal data when making decisions based solely on automated processing of their personal data:
1) It is forbidden to make any decisions on the basis of solely automated processing of personal data which could give rise to any legal consequences in relation to the owner of personal data or which could otherwise affect the owner’s rights and legitimate interests, except as provided for in part 2 of this Clause.
2) Any decision for exclusively automated processing of personal data, which could give rise to any legal consequences in relation to the owner of such personal data or which could otherwise affect the owner’s rights and legitimate interests, may be made only with the consent in writing of the owner of such personal data or in cases provided for by the federal laws, also establishing measures to ensure observance of the rights and legitimate interests of the owner of such personal data.
3) The Operator shall be obliged to explain the procedure for making a decision on the basis of exclusively automated processing of his personal data and the possible legal consequences of such a decision to the owner of personal data, and the Operator shall be obliged to provide an opportunity to object to such a decision, as well as explain the procedure for protecting the personal data owner’s rights and legitimate interests.
4) The Operator shall consider the objection specified in part 3 of this Clause within thirty days from the date of its receipt and shall notify the owner of personal data of results of considering such an objection.
21. The right to appeal against actions or omissions of the Operator:
1) If the owner of personal data believes that the Operator is processing the owner’s personal data in violation of the requirements of the Law ФЗ-152, or the Operator violates the owner’s rights and freedoms in any other way, the owner of personal data shall be entitled to appeal against the actions or omissions of the Operator to the authorized body for protection of the rights of personal data owners or to appeal in the court of law.
2) The owner of personal data has the right to protect his rights and legitimate interests, including compensation for damages and (or) compensation for moral damage in the court of law.
Obligations of the Operator when Collecting Personal Data
22. When collecting personal data, the Operator shall provide the owner of personal data, at his request, with information regarding the processing of the owner’s personal data.
23. If provision of any personal data is mandatory in accordance with the federal law, the Operator shall be obliged to explain the legal consequences of refusing to provide personal data to the owner of personal data.
24. If personal data have been obtained not from the owner of such personal data, the Operator shall provide the owner of personal data with the following information before processing of such personal data, with the exception of cases provided for in Clause 27 of this Regulation:
1) The name or surname, first name, patronymic and address of the Operator or his representative;
2) The purpose of the processing of personal data and its legal basis;
3) Prospective users of personal data;
4) The rights of the owner of personal data established by this Federal Law;
5) The source of receipt of such personal data.
25. The Operator shall be released from the obligation to provide the owner of personal data with the information provided for in Clause 26 of this Regulation, if:
1) The owner of personal data has been notified of the processing of his personal data by the relevant Operator;
2) Personal data have been received by the Operator on the basis of the federal law or in connection with the execution of an agreement, where the owner of personal data is a party or beneficiary or guarantor;
3) Personal data have become publicly available due to the owner of personal data or they have been obtained from a publicly available source;
4) The Operator processes personal data for statistical or other research purposes, if the rights and legitimate interests of the owner of the personal data are not violated;
5) Provision the owner of personal data with the information provided for in Clause 26 of this Regulation, violates any rights and legitimate interests of any third parties.
Measures to Ensure that the Operator Complies the Obligations Stipulated by the Law
26. The Operator shall take the measures necessary and sufficient to ensure compliance with the obligations provided for by the Law FZ-152 and other regulatory legal acts adopted in accordance with the Law. The Operator shall independently determine the composition and list of measures necessary and sufficient to ensure compliance with the obligations provided for by the Law FZ-152 and other regulatory legal acts adopted in accordance with the Law, unless otherwise provided by the federal laws.
Measures to Ensure Security of Personal Data during their Processing
27. When processing any personal data, the Operator shall be obliged to take all necessary legal, organizational and technical measures or ensure their adoption to protect personal data from unauthorized or accidental access to them, their destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other illegal actions in relation to personal data.
28. For development and implementation of specific measures to ensure the security of personal data during their processing in the information system of IE N.Yu. Senchenko, the responsible officer shall be appointed. IE N.Yu. Senchenko shall keep a record of persons who have access to personal data processed in the information system, who need such access to perform their official (labor) duties. IE N.Yu. Senchenko shall not provide any personal data to third parties without the consent of the owner of such personal data, with exception of the cases envisaged by the legislation of the Russian Federation. All persons who have gained access to personal data shall be obliged not to disclose to any third parties and not to distribute any personal data without the consent of the owner of such personal data, unless otherwise provided by the federal law.
29. Any other rights and obligations of IE N.Yu. Senchenko, as the Operator of personal data, are determined by the legislation of the Russian Federation in the field of personal data protection. Any persons recognized guilty of violating the rules governing processing and protection of personal data shall bear material, disciplinary, administrative, civil or criminal liability in accordance with the procedure established by the federal laws.
30. Pursuant to provisions of the Federal Law of the Russian Federation "On Personal Data" No. 152-ФЗ dated July 27, 2006, on behalf of the Operator, as part of the obligations under the concluded Agreement for Provision of Paid Services, processing of personal data of IE N.Yu. Senchenko and guests of the Pushkin House Hotel (booking) shall be performed by Individual Entrepreneur Mikhail Yurievich Kasatkin (OGRNIP: 318121500015487), who has signed a License Agreement with Travel Line Systems LLC. At the same time, the operator for processing of personal data of clients IE N.Yu. Senchenko and guests of the Pushkin House Hotel shall be the copyright holder of Travel Line Systems LLC.
31. All settlements between IE N.Yu. Senchenko, its clients and guests of the Pushkin House Hotel (booking, accommodation) shall be performed by MONETA Non-Bank Credit Organization (Limited Liability Company) (PSRN: 1121200000316), which is an operator for the transfer of funds, including electronic money funds, in accordance with the Agreement on transfers without opening accounts in MONETA.RU SYSTEM and implementation of information technology interaction for legal entities and individual entrepreneurs being residents of the Russian Federation.
TERMS AND CONDITIONS FOR PROVISION OF SERVICES AND ACCOMODATION IN WHISKY HOTEL «PUSHKIN HOUSE»
GENERAL TERMS
1.1. The present Rules for accommodation and use of hotel services have been developed in accordance with: the Resolution of the Government of the RF dt 18.11.2020 No. 1853 ۇٴOn approval of the Terms and Conditions for Provision of Hotel Services in the Russian Federationٓ»
1.2. The basic concepts used in the present Rules mean: «the Hotel services» — a set of services for provision of temporary accommodation in the Hotel, including complimentary services, the list of which is determined by the Contractor. «the Hotel and another place of accommodation» — a complex of property (the building, a part of the building, equipment and another property) designed for provision of hotel services — the whisky hotel «Pushkin House» (hereinafter —the Hotel) «The Room price» — the cost of temporary accommodation and other complimentary services determined by the Executor provided for a single price «the Consumer» — a private person or a legal entity who/which has an intention to order or purchase or ordering, purchasing and (or) using hotel services (hereinafter — the Guest) «the Executor» — IE Nikita Iurevich Senchenko providing hotel services to the Consumer.
Legal address: 298662, the Republic of Crimea, Yalta city , Gaspra urban-type settlement, Alupkinskoe shighway, house 32, apartment 24.
The location address of the Executor: 298635, the Republic of Crimea, Yalta city, Pushkinskaia str., house 9, building Б.
«the Consumer»— a private person (a legal entity) who/which has an intention to order or purchase or ordering, purchasing and (or) using hotel services in accordance with the hotel services contract (hereinafter — the Contract) for the benefit of the Customer. «the Booking» — preliminary order of the Hotel rooms by the Customer (the Consumer) «the Check-out time» — the time of arrival and departure set by the Executor and accepted in calculations with the Consumer.
1.3. The present Rules regulate relations between the Hotel and Guests of the Hotel.
1.4. The present Rules, as well as the Fire safety rules, are posted for the information of Guests at the reception desk, in the Hotel rooms and on the Hotel's site in the information and telecommunication network "Internet".
1.5. Compliance with these Rules is obligatory for Guests as well as for the Hotel employees.
II. INFORMATION OF THE EXECUTOR AND PROVIDED SERVICES.
DATA OF THE HOTEL ARRIVAL (DEPARTURE) TIME
The Hotel provides services for providing of rooms for temporary accommodation of the Hotel Guests during the time period agreed with the Hotel administration and proceeded in the order set by the present Rules.
Check-out time—12.00 p.m.
local time Check-in time — from 02.00 p.m. local time
1. THE TERMS AND CONDITIONS FOR THE HOTEL SERVICES
2.1.1. The accomodation service is provided by the Hotel for every 24 hours: from 02.00 p.m. till the check-in time12.00 p.m. of the next day.
2.1.2. Early check-in service is an additional optional paid service.
2.1.3. For accommodation from 0.00 to 12.00 p.m., cost of the early check-in shall be charged at the amount of half a day at a confirmed rate. The breakfast service is not included in the "early check-in" service and can be paid additionally.
2.1.4. Check-in before check-out time is possible should a prepared room be available.
2.1.5. Upon checking into a room, regardless of the time of stay in the room, complete payment for the first 24 hours shall be charged according to the expenses incurred by the Executor.
2.1.6. Should late departure occur, the cost shall be charged as follows: Upon expiration of the agreed period, the Guest shall check out. Should the Guest intend to extend the period of stay, he shall inform the reception and accommodation service before the check-out time is due (12 p.m. local time). Extension of stay is possible should any vacant rooms be available. Should there be no vacant rooms, the Hotel has a right to refuse to extend the period of stay.
2.1.7. At the request of the guest, for children under the age of 3 years old including, an extra bfree of charge ed (baby crib) shall be provided. Breakfast shall beprovided free of charge when staying with an adult guest in the room at the "with breakfast" rate.
2.1.8. The Hotel provides free of charge accommodation for children younger than 6 years old (with an extra bed available). Free of charge breakfast shall be provided, should a child live with an adult guest in a room at the rate with «breakfast included».
2.1.9. The following services shall be provided with no extra cost:
• ambulance call;
• using the first aid kit;
• room service for delivering received correspondence;
• wake-up at a definite time;
• providing boiling water;
• providing needles and threads;
• providing one set of tableware and cutlery;
• change of bedclothes — once per two days;
• change of towels — daily;
• evening service — daily;
• change of bathroom accessories as often as required;
• providing a baby crib and a baby chair for use;
• providing an iron and an ironing board;
• luggage delivery from the car into the room and from the room to the car 24 hours a day (by request);
• luggage storage;
• providing tourist information;
• informational services;
• using electric appliances installed in the room;
• parking;
• Wi-Fi Internet;
• visiting SPA;
• visiting a gym;
• individual safe deposit boxes for storage of valuables (installed in the room);
• bottle water — 1 bottle per day.
2. THE HOTEL FORM AND TERMS OF PAYMENT
2.2.1. The Hotel practices daily payment for accommodation.
2.2.2. The room cost shall be set on the basis of the approved price list for Hotel services. The cost for staying at the Hotel shall be charged in accordance with the check-out time — from 12 p.m. of the current day, local time.
2.2.3. The Guest (customer) - a private entity shall pay the Hotel services and other paid services in complete volume. Should the Guest (Customer), agree, a prepayment of the Hotel services can be made completely or partially when the Contract is being concluded.
2.2.4. At the option of the Guest , paymentshall made in of the ways listed below:
• cash payment;
• payment bank card (combo cards with a magnetic stripe and a microchip), Visa and Mastercard cards with a magnetic stripe),
• non-cash payment by transferring to the Hotel's bank account).
2.2.5. When making payments with a Guest, the Hotel issues to the Guest a cash register receipt or a document issued on an accountable form, or an invoice signed by a Hotel employee, which contains:
• the Hotel name, information of the state registration;
• information of the Guest (customer);
• information of the room provided;
• the price of the room,
• the period of staying at the Hotel.
2.2.6. Should the Guest wish, he can be provided with additional paid services which are not included into the room price, according to the list and prices stipulated in the Price Lists for additional services effective at the Hotel.
2.2.7. The Guest has a right to refuse from the Hotel services at any time, provided that he pays the expenses actually incurred by the Hotel.
2.2.8. The Hotel has a right to unilaterally refuse to provide services to the Guest should the Guest violates the Rules for accommodation and use of hotel services in the Hotel, herewith the Guest shall reimburse the Hotel for the expenses it actually incurred.
III. CONCLUSION AND MODIFICATION OF THE CONTRACT INFORMATION OF THE BOOKING FORM, TERMS AND PROCEDURE AND ALSO OF THE BOOKING CANCELLATION PROCEDURE.
3.1. The operation hours of the Hotel — 24 hours.
3.2. Booking of rooms at the Hotel is made according to the Rules of the Booking Form, Terms and Procedure, and also of the Booking Cancellation Procedure. The hotel accepts booking requests from private and legal entities in a writing form by mail, email, and also by direct contact with the reception and accommodation service. Room reservation shall be made within 24 hours from the date of receiving the request, should there be any available rooms. To guarantee the reservation, the Guest shall make an prepayment at the amount of one day and night stay from the moment of invoicing by the Hotel, by a convenient and affordable way of payment. Should the prepayment be not made within 24 hours after the invoice is issued, the Hotel keeps the right to cancel the reservation. When the Guest books, checks-in or should any rooms be vacant, the Guest shall choose the room category, and the the Hotel administration keeps the right to choose a particular room referringto this category.
3.3. The room booking contains contact information for communication, number of guests, name, patronymic and last name of the guests; date and time of arrival and departure, umber and category of rooms, type of payment and additional services not included into the standard services. Should the guaranteed reservation be changed later, the Customer provides to the Hotel the information not later than 7 days before the check-in, otherwise the Hotel administration does not guarantee availability of vacant rooms and charges him for changing the guaranteed reservation at the amount of one day and night stay.
3.4. The hotel has a right to refuse booking should there be no vacant rooms on the dates specified in the booking.
3.5. The Guest (Customer) has a right to cancel the booking in accordance with the Rules of the Booking Form, Terms and Procedure, and also of the Booking Cancellation Procedure at the Hotel:
• Should the Guest refuse from the reservation confirmed by the Hotel, the Guest shall send a written notification to the Hotel in a free form by e-mail not later than 7 days before the official check-in time (02.00 p.m.) of the Guest at the Hotel. Should this condition be broken, the Guest shall be charged the amount of tone day and night cost of stay in the room of the ordered category, iaccording to the costs incurred by the Hotel.
• Should the Guest book a Hotel room for a particular period of time and be forced to depart earlier than this period, the Guest shall inform the Hotel of the alteration of the time terms of stay 24 hours before checking-out from the Hotel. Otherwise, the Guest will be charged an amount equal to one day and night cost of stay in the room.
IV. THE PROCEDURE, TERMS AND CONDITIONS FOR PROVISSION OF THE HOTEL SERVICES ACCOMMODATION RULES
4.1. Accommodation in the hotel is carried out on the basis of handing over identity documents processed in a due procedure:
4.1.1. Citizens of the Russian Federation:
• a passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation in the territory of the Russian Federation,
• a passport of a citizen of the USSR, certifying the identity of a citizen of the Russian Federation till replacing it with a passport of a citizen of the Russian Federation at the stated time, a birth certificate —for persons under the age of 14,
• a passport certifying the identity of a citizen of the Russian Federation outside the Russian Federation — for persons permanently residing outside the Russian Federation.
4.1.2. Foreign citizens:
4.1.2.1. Foreign citizens who have arrived in the Russian Federation in a way that does not require receiving a visa:
• a passport of a foreign citizen or another document stated by the federal law or acknowledged in accordance with an international agreement of the Russian Federation as a document identifying a foreign citizen (Article 10 of the Law No. 115-FL dt 25.07.02 «On the legal status of foreign citizens in the RF»);
• a migration card with a mark of the border control body about entry of this foreign citizen into the RF or with a mark of the territorial body of the federal executive authority in the migration area about issuing this migration card to this foreign citizen. The period of temporary stay in the RF of a foreign citizen who arrived in the RF in a way that does not require receiving a visa can not exceed ninety days, except for the cases prescribed in the FL No. 115 odt25.07.02 "On the legal status of foreign citizens in the RF". In these cases, a foreign citizen shall present documents confirming the extension of this period of stay in the RF (work permission, temporary residence permission, residence card, etc.)
4.1.2.2. Foreign citizens who have arrived in the RF in a way that requires a visa: a passport of a foreign citizen or another document stated by the federal law or acknowledged in accordance with an international agreement of the Russian Federation as a document identifying a foreign citizen (Article 10 of the Law No. 115-FL dt 25.07.02 «On the legal status of foreign citizens in the RF»);
• a migration card with a mark of the border control body about entry of this foreign citizen into the RF or with a mark of the territorial body of the federal executive authority in the migration area about issuing this migration card to this foreign citizen;
• a document confirming the right for staying (residence) in the Russian Federation (visa, temporary residence permission, residence card, etc.) (Resolution No. 9 dt 15.01.2007 «On the procedure for migration control of foreign citizens and stateless persons in the RF», as amended by the Resolutions of the Government of the RF No. 220 dt 28.03.2008, No. 899 dt 01.12.2008, No. 913 dt 10.11.2009).
4.1.2.3. Guests who are spersons without citizenship shall present one of the documents:
• a document issued by a foreign state and acknowledged in accordance with an international treaty of the Russian Federation as a document certifying identity of a stateless person,
• temporary residence permission,
• residence card,
• other documents prescribed by federal law or acknowledged in accordance with an international agreement of the Russian Federation as identity documents,
• stateless persons (Article 10 of the Law No. 115-FZ dt 25.07.02 «On the legal status of foreign citizens in the RF»).
4.2. By submitting the documents, the Guest gives his consent to the Hotel for the collection, storage, and processing of his personal data.
4.3. Residence registration at the Hotel of the Guests who are citizens of the RF is made in accordance with the Rules for registration and deregistration of citizens of the Russian Federation at theplace of stay and by place of residence within thee RF approved by the the decree of the Government of the Russian Federation dt July 17, 1995. No. 713 «On approval of the Rules for registration and deregistration of citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation and the list of persons responsible for receiving documents for registration and deregistration of citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation, and transmitting them to the registration authorities».
4.4. Registration of minors citizens under the age of 14 at the Hotel is made on the basis of documents certifying the identity of their parents (adoptive parents, guardians) or close relatives, accompanying person (s), provided that such accompanying person (s) presents a written consent of legal representatives (one of them) (according to the Decree of the Government of the Russian Federation No. 519 dt 01.04.2021, on 15.04.2021 amendments were made to the the Terms and Conditions for Provision of Hotel Services. The amendments are valid from 02.04.2021), and birth certificates of these minors.
4.5. Registration of a foreign citizen and a stateless person at the place of stay in the Hotel and their deregistration at the place of stay are madein accordance with the Rules for Migration registration of foreign citizens and stateless persons in the Russian Federation, approved by the Decree of the Government of the Russian Federation No. 9 dt January 15, 2007 «On the procedure for migration registration of foreign citizens and stateless persons in the Russian Federation».
4.6. The hotel provides round-the-clock service for arriving and departing Guests. When processing accommodation, the reception and accommodation service registers the Guest and gives him a key that enables his access to the room for the booked period of stay.
4.7. The Administrator has a right to decinethe accommodation in the following cases:
- the arrived Guests have no documents, documents are invalid or expired, there are suspicions that the documents are false;
- the Guest looks untidy, dirty, is drunk (in opinion of the Hotel staff, which can be formed on the analysis of outerfactors), his behaviour is inappropriate and aggressive;
- The Guest refuses to observe internal rules of accommodation at the Hotel (smoking, parking, etc.);
- in other cases prescribed by the legislation of the Russian Federation.
4.8. Should there be any vacant rooms in the Hotel, the Guest has aright to occupy a room of any category, on condition of a full payment, with his consent with this rule confirmed by him in a writing, form within the Contract.
4.9. Should the Guest temporarily depart from the Hotel and not inform the reception and accommodation service staff about it and not prepay the absence timethe Guest shall lose this right to stay.
V. UNILATERAL REFUSAL TO PERFORM THE CONTRACT TERMINATION OF THE GUEST'S STAY IN THE HOTEL
5.1. The Guest's stay at the Hotel shall be over on his departure date agreed with the Hotel, the check-out time is 12.00 la.m. local time.
5.2. The Guest has a right to terminate his stay at any time, on the condition that he pays the all expenses incurred by the Hotel. He shall inform the Hotel about his early departure at least one day in advance by contacting the Hotel administrator.
5.3. Should the Guest depart from the room earlier than the time specified in the paid invoice, tmoney shall be returned upon the Guest's written request in a form statedby the Hotel, with the check-out time indicated. Shoud the written refusal bemade later than one day before the expected departure, the hotel keeps a right to withhold payment for the next day, based on the incurred expenses. 5.4. The Guest has a right to terminate his stay at any time, on the condition that he pays the all expenses incurred by the Hotel. He shall inform the Hotel about his early departure at least one day in advance by contacting the Hotel administrator.
5.5. Should the Guest repeatedly violate the internal rules of accommodation at the Hotel which results in losses of property or causes inconveniences for other Guests, the Hotel has a right to decline his accommodation or to check him out
VI. RESPONSIBILITY OF THE EXECUTOR AND THE CUSTOMER HOTEL ACCOMMODATION RULES
6.1.In accordance with the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 «On approval of the Rules for Provision of Hotel Services in the Russian Federation», the Guest shall observe the Rules for Accommodation and Use of Hotel Services stated at the Hotel.
6.2. On the basis of Article 12 of the Federal Law No. 15-FZ dt 23.02.2013 «On the protection of public health from exposure to environmental tobacco smoke and the effects of tobacco consumption», the Hotel bans smoking in all Hotel rooms, including the guest room stock, lobby bar and public areas. In case of violation of the requirements of the above-mentioned Federal Law, the Hotel shall carry out a complex of additional works on cleaning the room and public areas. The Hotel administration has a right to charge the Hotel expenses from the Guest equal to the approved one- room cost.
6.3. Bed linen shall be changed in the Hotel rooms every 2 days. Towels shall be changed and the room shall be cleaned daily (from 08.00 a.m. to 08.00 p.m.), while the Executor determines the cleaning time of a particular room on his own, based on the actual occupancy of the Hotel.
6.4. Evening room service shall beprovided daily in all rooms, in the interval between 07.30 p.m. and 08.00 p.m.
6.5. At the request of the Guests, the Hotel administration allows unauthorized persons to stay in a room from 08.00 a.m. to 11.00 p.m., should they hand over a document certifying the identity of the visitor. Their further stay at the Hotel (after 11.00 p.m.) shall be possible only should they register and pay for an additional place ( if the room category allows the additional accommodation) or pay for another room (if there are vacant rooms). This procedure is a safety measure with a purpose to ensure safety of the Hotel property, property of the Guests staying at the Hotel and the fulfillment of the legal obligation of the Hotel to register citizens at the place of stay.
6.6. The Hotel shall be responsible for the safety of the Guest's possessions, according to the legislation of the Russian Federation. The Hotel administration guarantees safety of the Guests ' personal belongings in the room, except for: money, valuables and securities, and things of high cost. The Hotel shall be responsible for loss of money, other currency values, securities and other things of high cost belonging to of the Guest, should tthe Hotel have accepted themfor storage, or should the Guest have placed them into an individual safe provided by the Hotel and should he conditions be fulfilled for any third parties. to make usage of the safe impossible. The Guest, anyone who finds a loss, shortage or damage to their belongings shall iimediately inform the Hotel administration of it. Otherwise, the Hotel is freereleased from responsibility for not keeping the things safe.
6.7. Should any forgotten things and (or) documents be found after the Guest's departure, the Hotel staff shall act according to the"The Hotel staff standard response in case of finding things left by a departed Guest". Authorized Hotel staff shall notify the owner of forgotten items. Then the item shal be either returned to the owner or placed for storage in a specially equipped room. Should the person who has a right to claim to the forgotten thing or the place of its stay beunknown, the found items shall be brought into a specially equipped room for storage.
6.8. Shoud the Guest be absent in the Hotel for more than one day from the expiration of the agreed period of stay (according to his check-out time), the Hotel has a right to build upa commission and make an inventory of the property located in the room. The Hotel staff shll act in accordance with "The tandard of removal the Guest's property fromshall the room". The administration shall take material values in a form of cash, precious metals and valuable documents for safekeeping.
6.9. The Guest shall take care of the Hotel property and equipment, keep it clean and observe and the stated Rules for Accommodation and Use of the Hotel Services. Should the Guest lose or damage property of Whiskey Hotel "Pushkin House" by his fault , the Guest shall be responsible and compensate for the damage on the basis of the Price List effective in the Hotel,in accordance with the legislation of the Russian Federation and the present Rules.
6.10. Accommodation with pets shall beallowed should the weight of the pet not exceed 8 kg and only after approval ofthe management of Whiskey Hotel «Pushkin House». For accommodation with a pet here is also a fee charged at the amount of 5000 roubles. The Guest shall be responsible for his pet and shall compensate in full a damage if any occurs.
6.11. For the purposes of personal safety and ensuring safety of property, the Guest shall make sure to do the following things before leaving the room:
• close the windows;
• turn off electric lights;
• close the water taps;
• turn off household appliances;
• lock the front door ofthe room with a key.
6.12. The Guest of the Hotel shall not:
• leave strangers in the room in hisabsence,
• pass the room keys to outsiders,
• bring any lumbers, flammable materials and weapons into the room and store them without a required permit,
• use heating devices in the room which are not part of the room set,
• invite unregistered guests to the room after 11.00 p.m. and till 08.00 a.m.,
• perform actions disturbing the silence and quietness of other Guests staying at the Hotel, at night time after 11.00 p.m. and till 08.00 a.m.,
• smoking in the Hotel premises.
6.13. The Hotel administration reserves a right to enter the room without any coordination with the Guest in case of smoke, fire, flooding, as well as in case the Guest violates the present order of residence, disturbs public order and the rules of using of household appliances.
6.14. The Guest shall takes to notice and not object to the fact of using video surveillance systems in the Hotel complex premises (excluding private guest rooms and toilet cabins) .
6.15. The Guest has an opportunity to get informed with the instructions manual for electrical appliances located in the room and the equipment of saunas, gyms, etc., and undertakes responsibility for his own life and health, as well as for the life and health of his children, should the instructions be not observed.
6.16. At the check-out the Guest shall make a complete payment for the services provided to him and pass the room key to the reception and accommodation service.
6.17. Should the payment for the room be not made in time or the present Rules be repeatedly or majorly violated, or any strangers stay in the room in the period from 11.00 p.m. till 08.00 a.m., or public order, be disturbed, then the Hotel Administration has a right to unilaterally break the contract with the Guest before the expiry date. Upon check-out, the Guest shall pay for the services actually provided to him, according to the Price List.
6.18. In cases not prescribed by the present Rules, the Administration and the Consumer shall be guided by the law of the RF which is currently in force.
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